Did you know? A MyNetStorage.com Team Member is standing by via e-mail, 24 hours a day 7 days a week for all your support related issues.
Our dedicated staff at MyNetStorage.com is here to assist you with all of your support-related issues 24 hours a day 7 days a week, via e-mail. Please ensure to include your FTP account username in all correspondences with us.
The fastest way to find answers to your questions is to search our online FAQ page, which can be accessed by clicking here.
E-mail support is available 24/7 by emailing Support@MyNetStorage.com.
Email is always the fastest way to contact us.
We answer emails in the order in which they are received.
Phone support is available by dialing (800) 818-0822. If you are unable to connect to your account you may check the current network status by pressing option 3. Option 1 will connect you to a technical support representative. Phone tech support can be reached between 8am and 5pm Monday through Friday (PST).
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