How do I cancel my account? Send an email to Support requesting for your account to be cancelled. The email must be sent from the email address we have on file. Make sure to include the username and password of the account you are requesting to cancel. You can also cancel it yourself, through either PayPal or 2CheckOut.
Can I cancel my account via phone? No, we need to verify the authenticity of the cancellation by verifying the email address the request came from.
Can I retrieve files after I cancel my account? No, files are immediately removed from our servers once you cancel your account.
